How long data is kept is clear, so mind stays at ease
Mehedi, Dhaka
Main Data Retention Figure
Data in the kx8 App does not accumulate unnecessarily; it is kept when needed and removed in a timely manner after completion.
4.7/5
Average Rating
4,614
Feedback
8.4M+
Active Users
99.3%
Uptime Rate
How Long Data Is Kept
In the table below you will see which data is kept for what reason and how long it stays; this simple rule makes many things easier
Data Types
Account name, phone number, and login history
How Long Kept
Until the account is active, and 12 months after closure
Why It Is Kept
For Sign-In, Security Verification, and Help
Data Types
Transaction documents, receipts, and balance
How Long Kept
Up to 6 years as required by law
Why It Is Kept
Account reconciliation, dispute resolution, and audits
Data Types
Cookies, Device ID, and Page Visits
How Long Kept
30 days for sessions, 13 months for analytics
Why It Is Kept
Speed Up Site and Remember Preferences
Data Types
Support Messages, Complaints, and Responses
How Long Kept
24 months after resolution
Why It Is Kept
Refer to Previous Conversations for Faster Assistance
Data Types
IP Address, Sign-In Time, and Alerts
How Long Kept
Security logs for 90 days
Why It Is Kept
Detect risk and prevent unauthorized access
Data Types
References related to bKash, Nagad, Rocket
How Long Kept
Until funding is confirmed, then 6 years
Why It Is Kept
For accuracy, security, and accounting transparency
Why account information is kept
To operate the account, a name, phone, and preferred settings are required; without them, login and help become slow
The information you provide in kx8 Login and kx8 Register is used for verification and security; many users in Dhaka use multiple devices, so sign-in history is also useful
How transaction documents are handled
Transaction records are kept for reconciliation, and if there are errors, bKash, Nagad, and Rocket references are kept here only for matching
If you later search for any receipt, old records are useful; in the kx8 App these documents are viewed separately, so unauthorized people cannot see them
Log In RegisterWhy Cookies and Usage Data Are Needed
Cookies remember preferences, so you don't have to set the same settings again; your language, screen, and session are easily retained
Usage data also indicates how quickly pages load; in Bangladesh mobile networks are often slow, so this small data keeps the experience smooth from Dhaka to other cities
What Remains After Account Closure
Even if the account is closed, not everything is deleted at once; legal records, security logs, and dispute-related information remain for a specified period
That means if you need to review an old issue, the team can find the records, but when no longer needed, data is gradually removed
Terms Details And Responsible Use Policy Read this for the full pictureYour Rights and Controls
You can view your data, correct it, and request a copy if needed; you may also object to certain processing
Disabling cookies, reducing marketing messages, or updating your profile is possible; if you have any doubt, go to the kx8 Help and kx8 Contact pages for clear answers
Data Access Rights
You can see what data you have stored
Right to Correction
You can inform support to correct incorrect information
Right to object
You can object to specific usage
Request to delete
Deletion requests can be made if no legal obstacles exist
What Dhaka users are saying
People feel reassured when they hear clear statements about privacy; below are a few users' brief experiences
It's convenient that documents for bKash and Nagad are kept separate
Sumi, Dhaka
The cookie control section is easy to understand once read
Arif, Chattogram
Three steps to control your data
1
Open the settings
First open the kx8 Register and open the profile section; there information, language, and notifications are all in one place
No need to search for unnecessary options; you can see the main settings in 2 minutes
2
Review the security log once
Check sign-in history, devices, and alerts; if anything unfamiliar is present, immediately change your password
If needed, return to the kx8 Login page; this step helps when using multiple phones
3
Set cookie preferences
If cookies are turned off or limited, tracking decreases, but some preferences and sessions may not be remembered
If you wish, you can change it later; this small control provides a lot of relief
Help and Contact
If you have any requests, corrections, or deletion matters, you can contact kx8 Contact for general questions Help page Very useful
Don't take even a small question about your rights, cookies, and data protection lightly; there is transparency in the kx8 App, so things are stated clearly
Register Log In